Moon is committed to protecting your privacy.
We value each individual who visits our site or store and will continuously maintain our standards to provide the most secure and enjoyable shopping experience. Please note that Moon does not allow any third parties to access our customers’ data. For full transparency on how your data is used, please see below.
Information collected by our website
For the purpose of placing an order or making an enquiry, we collect: name, address, telephone number, email address, and order history for purchased products.
Why we collect above information
The information we collect helps us provide the services you requested, allowing us to post your orders and answer any enquiries appropriately. We may store your information to improve our products and services. Your data is stored securely in our internal server for record keeping purposes.
We may send you an occasional email inviting you to an event or letting you know about a special offer, if you have opted-in for the service.
We respect your privacy and peace of mind, therefore promotional emails are very rarely sent by our company.
Controlling your personal information
Moon does not sell, lease or share any of your personal information to third parties. Your data is kept strictly for our shop purposes and is not accessible by anyone apart from our management.
You can opt-out at any time and your data will be removed immediately. If you wish to make any amendments or limits to your subscriptions, please email joanna@moon-jewellery.com.
Website security
Moon is continuously maintaining the security of the website and protects your privacy.
In order to prevent unauthorised access, Moon uses electronic and managerial procedures to safeguard and protect the information we collect in accordance of General Data Protection Regulation (GDPR).
Please note that we do not have access to the customers’ card information and the transaction goes directly through to secure card processing servers. Once you enter checkout, you will enter a secure payment system – PayPal. This is separate to our own servers.
PayPal is an international leader in an online payment industry. It is also one of the safest and quickest channels with advanced technology and protection to our customers. You do not require a PayPal account to make a payment, as long as you have your Credit/Debit card.
Cookie policy
A cookie is a data file that is automatically placed into your hard drive. Cookies are created in order to analyse your preferences or behaviour. Cookies help us improve our website by enabling us to monitor your journey through our pages. Cookies do not give us access to your computer. You can choose to block cookies in your browser; however this may prevent you from taking full advantage of our website.
For more information about cookies, we recommend visiting the Information Commissioner’s Office (ICO) website, where you can find guidelines and advice on EU Cookie Law and GDPR.